Frequently Asked Questions
Everything you need to know about your Crankshooter gear and orders.
What is the standard shipping time for lacrosse equipment?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3 to 5 business days to arrive.
Do you offer a warranty on your lacrosse goals and nets?
Yes, we stand behind our products. All Crankshooter goals and backup nets come with a limited warranty against manufacturing defects to ensure you get the best performance on the field.
Can I return an item if it doesn't meet my expectations?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer team discounts for bulk orders?
Absolutely. We provide special pricing for schools, clubs, and organizations looking to purchase equipment in bulk. Please reach out via our 'Team Sales' page for a custom quote.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.
Are your backstop nets weather-resistant?
Our nets are treated with UV stabilizers and high-quality coatings to withstand outdoor elements, preventing premature degradation from sun and rain.