Returns & Exchanges

At Crankshooter.com, we stand by the quality of our lacrosse gear and offer a 30-day return window for unused items in their original packaging. We are committed to ensuring every athlete is satisfied with their equipment and offer a streamlined process for all returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the unused gear in its original box, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship to Crankshooter

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the equipment for quality assurance, we will process your refund or ship your replacement item within 5-7 business days.